amberica west

 

Mailing & Postage


Normal Postage
Most of the time, items are sent using the United States Postal Service. They are normally sent Priority Mail (which normally takes 2 to 3 days). This will cost you a flat $4.05. Books on the other hand are usually sent Media Mail which is much cheaper and much slower. Sometimes on overseas shipping, if the item is much more than $4.05, an email will be sent requesting more postage. If no response is received from the email, the item will be sent "surface mail", in other words, by ship - and that takes a long time.

Faster Delivery:
On the other hand, many folks need their items overnight or a 2-day delivery. Yes, we can do this. Nominally we ship FedEx, but of course can also ship items via UPS and DHL. Please understand that overnight delivery is more expensive. Whatever the actual cost is what you will be charged. A ballpark estimate of something between 1 and 16 ounces would be $24 for overnight delivery or $18 for 2nd day delivery using FedEx (reminder - the cost just quoted is just a 'guess' and not the exact amount). By the way, if your company has a FedEx number, we can use that instead.

How can I use FedEx?
The web checkout system does not support anything other the normal USPS amount for shipping ($4.05). For that reason, if you want overnight delivery or 2nd day delivery, you will need to call your order in. Our telephone number is 719-488-2654. You will need to know what you want to order and also your credit card number. We will package your order and then add the overnight charge to it. You will only be charged what the actual cost ends up to be, nothing extra.

Finally, we are not in the office 100% of the time. More than not, we are in the shipping or stocking rooms. You may have to leave a message, but we will call right back.

Sometimes orders are heavy and do require more postage. We will contact you in that case. Rest assured that in 95% of the cases, the postage is no more than $4.05 (amber is light.)

If you really need something quickly, this is an easy way to do it.

 

 

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Postage for amber will usually cost $4.60 (USD) per order, anywhere in the world. There may be exceptions to this. We will get your sample to you as soon as possible (usually mailed the same day or at worst, the next day). U.S. orders go out by Priority Mail, overseas as Air Mail. Books are normally mailed "Media Mail", unless they are light, in which case they are mailed first class. Overseas books are air mail unless the weight is prohibitive, in which case you will have the option of surface (ship) or paying a bit extra for air mail. All prices are in U.S. dollars. If you are overseas and want something other than normal air mail - contact us when you make the purchase. For any questions, please contact us at sales@ambericawest.com.

Our emails are sent immediately, so if you don't receive it, it is likely caught in a spam filter. You will receive another email when your order ships which will contain the shipping information.

You can pay 3 ways, either by credit card (located on each page as the 'buy now' button), a personal check, or purchase order.

Finally, if you feel more comfortable, feel free to call us at 719-488-2654 (this is in the United States). This number works as a fax if you would like to fax your request or purchase order.

Interested in a gift certificate for your daughter or son or that special person? Why not try our gift certificates?

 

 

 

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